Privacy Policy

1. Introduction

KitchenGPT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at kitchengpt.io (the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an account (name, email address)
• Make a purchase (payment information processed by our payment provider)
• Contact our support team
• Subscribe to our newsletter

2.2 Uploaded Photos

When you use our Service, you upload photos of your kitchen or other spaces. These photos are:

• Processed securely on our servers to generate AI designs
• Stored temporarily for processing purposes
• Automatically deleted within 7 days of upload
• Never shared with third parties for marketing purposes
• Never used to train our AI models without explicit consent

2.3 Generated Designs

AI-generated designs created from your photos are:

• Stored in your account for your access
• Automatically deleted 30 days after generation
• Available for download during this period
• Deletable at any time through your account settings

2.4 Automatically Collected Information

We automatically collect certain information when you visit our Service:

• Device information (browser type, operating system)
• IP address (anonymized for analytics)
• Usage data (pages visited, features used)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Process your transactions
• Send you service-related communications
• Improve our AI models and Service (only with anonymized, aggregated data)
• Respond to your inquiries and support requests
• Detect and prevent fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our Service (cloud hosting, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate security measures including:

• Encryption of data in transit (TLS/SSL)
• Encryption of data at rest
• Regular security audits
• Access controls and authentication
• Secure cloud infrastructure

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update inaccurate information
• Delete: Request deletion of your data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise any of these, use either channel in section 11. Both reach the same people.

7. Cookies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Essential cookies are required for the Service to function.

Essential cookies

These keep you signed in, protect our forms, and save your cookie choice. The Service does not work without them, so they are always on. The quiz sets a few more:

• Your cookie choice (1 year), and a random ID that lets us record that choice (1 year)
• Which version of the quiz you were shown, so you see the same one each time (30 days)
• Which first-screen layout you were shown, so the quiz loads the same way each time (30 days)
• If you open one of our come-back links, a clock that keeps your come-back price for 7 days (the cookie lasts 67 days, so the link is not reused)
• Your quiz answers and how far you got, kept only in this browser so you can pick up where you stopped. Kept for 30 days. No email, photo or free text.
• If you give us your email in the quiz, a cookie that lets you return to your own quiz result (up to 30 days)

Optional cookies

These are the analytics and advertising tools we run to understand visits and measure our ads:

• Google Tag Manager, Google Analytics and Google Ads measurement
• Meta (Facebook) Pixel
• Microsoft Clarity (session recordings and heatmaps)
• PostHog (product analytics)
• A first-party cookie that remembers which ad or link brought you here (up to 90 days)

If you are in the European Union, Norway, Iceland, Liechtenstein, the United Kingdom or Switzerland, none of these load until you accept. In other countries they are on by default and you can turn them off at any time.

Change your choice

On the quiz, the first screen has a line under the Continue button. Tapping Continue accepts optional cookies where we ask first, and "Decline optional cookies" turns them off. That link shows only until a choice is made, and not while we are still checking your country. On any other page, use "Privacy choices" in the footer. Declining stops the optional tools and removes the campaign cookie. Essential cookies stay on.

8. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, or want to exercise any of the rights in section 6, reach us at either of these. Both are answered.

• Support desk: open a request
• Email: support@kitchengpt.io

If you need to send a privacy request or a legal notice by post, ask the support desk for a mailing address and we will give you one.